Shipping policy

PROCESSING & SHIPPING TIMES All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. SHIPPING RATES & ESTIMATES * Free Shipping: Standard shipping is free on all eligible orders. * Estimated Delivery Time: Standard domestic shipping typically takes 5 to 10 business days after dispatch depending on your location. ORDER TRACKING When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. DAMAGES & ISSUES If you receive your order damaged or if an item is missing, please contact us immediately at support@tryluxora.store with your order number and photos of the item's condition so we can resolve the issue promptly.